Can I get a refund for the remaining time on my subscription?

We do not offer pro-rated refunds for unused time. Cancelling stops future renewals, and you keep Pro access until the end of the period you have already paid for.

When a full refund is available

Full refunds are available within 14 days of your initial purchase, limited to one refund per account. To request one, use our refund request form. See How do I get a refund? for the full details.

Why unused time is not refunded

• Your subscription gives you access for the whole period you bought, whether or not you use it.
• No refund, credit, or proration is given for unused time, courses you did not open, or periods of inactivity.
• Each renewal is a separate paid period. Cancelling does not refund a period that has already been charged.

What to do instead

Cancel before your next renewal date so you are not charged again. You keep full access until the end of the period you have paid for, and your course progress is saved. See How do I cancel my subscription?

If you think the charge was a mistake

This is different from a refund for unused time. If you were charged twice, or charged while your subscription was paused, email us at help@scrimba.com with the amount and date of the charge and we will sort it out.

Once a refund is processed, how long it takes to reach you is decided by your bank or card provider, not by us. See How do I get a refund? for what to expect.