How do I get a refund?

Full refunds are available within 14 days of your initial purchase, limited to one refund per account.

A few things to know:

• The 14-day window runs from the date of your first purchase.
• We do not offer pro-rated refunds, and subscription renewals are not refundable.
• Refunds are issued for the amount we received, excluding any extra charges such as bank or currency-exchange fees.

How long does a refund take to arrive?

Once we have processed your refund, the money is in the hands of your bank or card provider. How quickly it reaches you is decided by them and not by us. It often arrives within a few business days, but it can take longer, and we cannot speed it up or give you an exact date.

If the refund has not appeared after a while, check with your bank or card provider first, since they are the ones holding it at that stage. If they cannot trace it, email us at help@scrimba.com and we will resend the confirmation details.

Still need help with your refund? Email us at help@scrimba.com and we will sort it out.